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Privacy Policy

Effective Date: January 1, 2024

At The Reliable Traveler, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.

Information We Collect

We collect information you provide directly to us, such as when you create an account, request travel planning services, or contact us. This includes your name, email address, phone number, travel preferences, and payment information.

How We Use Your Information

We use your information to provide travel planning services, communicate with you about your travel plans, process payments, and improve our services. We may also use your information to send you travel updates and promotional materials if you have opted in to receive them.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted travel partners and service providers solely for the purpose of fulfilling your travel arrangements.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All sensitive payment information is encrypted and processed through secure channels.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected] or call us at +1 (212) 555-7834.

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Terms of Service

Effective Date: January 1, 2024

Welcome to The Reliable Traveler. These Terms of Service govern your use of our website and travel planning services.

Service Agreement

By engaging our services, you agree to work with us in good faith to plan your travel arrangements. We will use our expertise to create customized travel experiences based on your preferences and budget.

Payment Terms

Planning fees are due upon agreement to our service proposal. Travel expenses including accommodations, transportation, and activities require payment according to individual supplier terms and our agreed payment schedule.

Cancellation Policy

Cancellation terms vary by service provider and are outlined in your travel documentation. Planning fees are non-refundable once work has commenced. We will assist with cancellations and help minimize fees where possible.

Liability Limitations

While we strive for excellence, The Reliable Traveler acts as an intermediary between clients and travel service providers. We are not liable for issues arising from third-party services, weather, political situations, or other circumstances beyond our control.

Modifications

We reserve the right to modify these terms at any time. Changes will be posted on our website and will take effect immediately upon posting.

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DMCA Policy

Effective Date: January 1, 2024

The Reliable Traveler respects the intellectual property rights of others and expects our users to do the same. We respond to notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act (DMCA).

Reporting Copyright Infringement

If you believe that content on our website infringes your copyright, please provide our designated agent with the following information:

• A physical or electronic signature of the copyright owner or authorized representative
• Identification of the copyrighted work claimed to have been infringed
• Identification of the material that is claimed to be infringing
• Your contact information including address, telephone number, and email
• A statement that you have a good faith belief that use of the material is not authorized
• A statement that the information in the notification is accurate

Designated Agent

Please send DMCA notices to:
The Reliable Traveler
428 Broadway Suite 1402
New York, NY 10013
Email: [email protected]

Counter-Notification

If you believe your content was removed in error, you may submit a counter-notification with the required information as specified by the DMCA.

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GDPR Compliance

Effective Date: January 1, 2024

The Reliable Traveler is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

Your Rights Under GDPR

You have the right to:

• Access your personal data and receive information about our processing
• Rectify inaccurate personal data
• Erase your personal data in certain circumstances
• Restrict processing of your personal data
• Object to processing based on legitimate interests
• Data portability in certain circumstances
• Lodge a complaint with a supervisory authority

Legal Basis for Processing

We process your personal data based on:

• Performance of a contract when providing travel services
• Legitimate interests for business operations and service improvement
• Consent for marketing communications
• Legal obligations for financial and tax purposes

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, typically 7 years for financial records and 3 years for marketing data.

Exercising Your Rights

To exercise your GDPR rights, please contact us at [email protected] or +1 (212) 555-7834. We will respond to your request within 30 days.